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Privacy Policy

Privacy Policy for Tuk Tuk Foods

Last Updated: 28th January 2026

1. Introduction

At Tuk Tuk Foods, we are committed to protecting the privacy and security of our customers. This policy explains how we collect, use, and safeguard your personal data when you visit tuktukfoods.co.uk.

2. The Data We Collect

To provide our services, we collect the following information:

  • Identity Data: Name and title.

  • Contact Data: Email address, phone number, and delivery/billing addresses.

  • Financial Data: Payment card details (processed securely by third parties; we do not store full card numbers).

  • Technical Data: IP address, browser type, and usage data via cookies.

3. How We Use Your Data

We only use your personal data when the law allows us to. Most commonly, we use it to:

  • Perform a Contract: To process and deliver your order.

  • Legitimate Interests: To improve our website and provide customer support.

  • Consent: To send you marketing communications (you can opt-out at any time).

4. Data Security and Payments

We take security seriously.

  • Encryption: Our website uses SSL (Secure Sockets Layer) encryption to protect data during transmission.

  • Payment Processing: We use PCI-DSS compliant payment gateways. Your credit card information is encrypted and handled directly by our payment provider (e.g., Stripe/PayPal). We do not store your CVV or full credit card number on our servers.

5. Sharing Your Data

We do not sell your data. We only share it with trusted third parties to run our business:

  • Delivery Partners: Couriers (e.g., DPD, Royal Mail) so they can deliver your food.

  • Payment Providers: To process your transaction.

  • Professional Advisers: Lawyers, auditors, or insurers if necessary.

6. International Transfers

If we transfer your data outside the UK (for example, if our servers are hosted elsewhere), we ensure it receives a similar degree of protection by ensuring the destination country has "adequacy" status or by using specific approved contracts.

7. Your Legal Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to fix inaccurate information.

  • Erasure: Ask us to delete your data (the "right to be forgotten").

  • Object/Restrict: Limit how we process your data.

To exercise these rights, please contact us at tukatabird@gmail.com

8. Cookies

Our website uses cookies to keep track of what you have in your shopping basket and to remember you when you return. You can set your browser to refuse cookies, but some parts of the site may not function properly.

9. Contact Information

If you have questions about this policy or our privacy practices, please contact us by email:

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